Frequently
Asked
Questions

Most straightforward cases are resolved within 24 to 72 hours. Complex cases involving multiple wallets, exchanges, or international jurisdictions may take 1 to 4 weeks. We provide regular progress updates throughout the entire process so you're never left in the dark.

Absolutely. All client information is protected under strict confidentiality agreements. We use end-to-end encrypted communications and never share your data with third parties without your explicit consent. Your privacy is our top priority.

We recover funds from a wide range of fraud types including: cryptocurrency scams (Bitcoin, Ethereum, USDT), CashApp fraud, PayPal disputes, Chime & Zelle scams, romance scams, investment fraud, phishing attacks, fake broker platforms, and lost wallet/private key recovery.

Yes. We serve clients in 40+ countries across North America, Europe, Asia, Africa, and beyond. Our team operates 24/7 and is familiar with international financial regulations, law enforcement cooperation, and cross-border recovery frameworks.

Simply contact us via our website or message us on WhatsApp. Provide a brief description of your situation and we'll respond within 1 hour with a free case assessment. No commitment required.

Yes. Bank wire fraud recovery is possible, especially when reported quickly. We work with your bank's fraud department, file regulatory complaints with the CFPB and FTC, and pursue legal channels to recover funds sent via wire transfer, ACH, or bank-to-bank payments.

Yes. We recover Bitcoin (BTC), Ethereum (ETH), USDT, BNB, and 100+ other cryptocurrencies. Our blockchain forensic analysts trace transactions across wallets and exchanges, identify the destination of stolen funds, and work through legal and technical channels to recover them.

Blockchain transactions themselves are irreversible, but that doesn't mean your funds are gone forever. We use blockchain forensics to trace where funds moved, identify the scammer's exchange accounts, and work with exchanges and law enforcement to freeze and recover assets. Many exchanges cooperate with verified recovery firms.

Yes. We specialize in lost wallet and private key recovery. Whether you forgot your password, lost your seed phrase, have a corrupted wallet file, or are locked out of a hardware wallet — our specialists use advanced cryptographic recovery techniques to restore your access.

The more information you can provide, the better. Helpful details include: transaction IDs or hashes, wallet addresses involved, the platform or exchange used, approximate dates and amounts, and any communication with the scammer. Don't worry if you don't have all of this — we can work with partial information.

Yes — this is one of our most common case types. Fake crypto investment platforms (also called pig butchering scams) are a major fraud category. We trace the funds deposited, identify the operators, and pursue recovery through blockchain analysis, exchange cooperation, and legal action where applicable.

Yes. We recover funds lost through CashApp flipping scams, fake CashApp support fraud, unauthorized account access, and social engineering scams. We work through official dispute channels, payment processor cooperation, and legal mechanisms to reverse fraudulent transactions.

Yes. We handle recovery cases for PayPal, Chime, Zelle, Venmo, Apple Pay, Google Pay, and other digital payment platforms. Each platform has different dispute mechanisms and we know exactly how to navigate them to maximize your chances of recovery.

Payment app recoveries are often faster than crypto cases. Many CashApp and PayPal cases are resolved within 24 to 48 hours. The sooner you contact us after the fraud occurred, the higher the success rate — time is critical with payment app fraud.

A denied dispute is not the end. We have successfully recovered funds in cases where the platform initially denied the claim. We escalate through regulatory complaint channels, consumer protection agencies, and legal avenues that most individuals don't know exist.

Yes. Bank wire fraud recovery is possible, especially when reported quickly. We work with your bank's fraud department, file regulatory complaints with the CFPB and FTC, and pursue legal channels to recover funds sent via wire transfer, ACH, or bank-to-bank payments.

Yes. Romance scams are one of the most devastating forms of fraud, and we handle them with extra sensitivity. We trace the funds, identify the scammer's financial accounts, and pursue recovery through multiple channels. We've helped hundreds of romance scam victims recover their money.

A phishing scam involves fraudsters impersonating legitimate companies (banks, crypto exchanges, government agencies) to steal your login credentials or funds. Yes — we recover funds lost to phishing attacks by tracing the stolen assets, working with the impersonated platforms, and pursuing legal remedies against the perpetrators.

Absolutely. Fake forex brokers, binary options platforms, and unregulated crypto trading sites are a major fraud category. We investigate the platform, trace deposited funds, file complaints with financial regulators (FCA, SEC, CFTC), and pursue recovery through legal and technical channels.

Act immediately: 1) Stop all further payments to the scammer. 2) Screenshot and save all communications, transaction records, and wallet addresses. 3) Contact your bank or payment platform to report fraud. 4) Contact us immediately — the sooner we begin, the higher the recovery rate. 5) File a report with your local police and cybercrime unit.

Yes. Pig butchering scams (where fraudsters build trust over weeks before convincing victims to invest in fake platforms) are highly sophisticated but not unbeatable. We use advanced blockchain tracing to follow funds through multiple wallets and exchanges, and have successfully recovered funds from these complex schemes.

No — absolutely not. We operate on a strict no-recovery, no-fee basis. You pay nothing upfront and nothing at all unless we successfully recover your funds. Our fee is a percentage of the recovered amount only, agreed upon before we begin work.

Our fee structure depends on the complexity and amount of the case. We discuss and agree on a percentage before starting any work — there are no surprises. Our rates are competitive and fair, and you always keep the majority of what we recover for you.

If we are unable to recover your funds, you owe us nothing. We will provide you with a full report of our investigation, which you can use for insurance claims, tax write-offs, or law enforcement reports. We are transparent about case viability from the start and will never take a case we don't believe we can win.

We handle cases of all sizes. While larger cases naturally have more recovery options available, we evaluate every case individually. Contact us with your situation and we'll give you an honest assessment of what's possible — completely free of charge.